BANKS & CREDIT UNIONS

DIGITAL BANKING

The years ahead will be pivotal for the Banking sector. Radical changes triggered by Digital Transformation of banking functions will continue to fundamentally change the nature and mechanisms of financial transactions.

Functional integration of Artificial Intelligence, Machine Learning and Blockchain, along with evolving cloud-based banking services and new predictive data analytics capabilities will streamline and automate banking operations, elevate and personalize the customer experience and make the financial system more efficient and secure.

NRP delivers strategic consulting, customer experience transformation, software development and technology integration services to our Digital Banking clients. We work across the entire digital financial services ecosystem, including traditional banks, credit unions, digital-only banks and FinTech innovators

NRP provides its clients with advantages in delivery, quality and pricing when compared to other professional services and consulting firms, focusing not only on the US banking market but also emerging markets like Latin America and India.

CREDIT UNIONS

The future of the Credit Union sector is being rewritten by Digital Banking. To thrive amid Regional and National bank competitors, Credit Unions are being forced to accelerate Digital Transformation. To do so, Credit Unions require partners with the skills, knowledge and experience to support this journey.

NRP understands the acute need in Credit Unions to deploy new digital capabilities in order to retain current members and attract younger demographics.

NRP helps Credit Union clients expand the portfolio of digital products and services offered to members while tailoring the roadmap to a client’s strategic objectives, competitive opportunities and financial constraints.

NRP’S FOUR POINT DIGITAL FRAMEWORK
FOR BANKS AND CREDIT UNIONS

Digital Guidance

Evolve your Digital 2.0 strategy, including optimizing the digital core, infrastructure and core modules integrated

Digital Customers

Create intuitive, customer-focused digital experiences, aligning your digital offerings to customer segments targeted

Digital Advantage

Leverage your digital capabilities and internal expertise to capitalize local strengths and unique brand value to customer

Digital Scale

Shift your steady state digital projects to partners, freeing digital resources and enabling more projects that target growth

Nrp Digital Banking Services

Strategy and Roadmap

Digital Opportunity Identification & Prioritization
Digital Brand Value & Margin Drivers
New Markets, Segments, Merger & Acquisition Opportunities
Digitization, Cloud Migration & New Platform Integrations
Digital Optimization of Operations & Enhanced Automation
Technology Roadmap & Digital Investment Potential

Customers, Members and Marketing

Accelerated Customer/Member Authentication & Onboarding
Digital Marketing Advancement & Campaign Automation
Member Segmentation, Targeting & Personalization
Member Support Automation & Emerging Technology Integration
Advanced Data Analytics, Insights & Decision-Support Platforms

Products and Services

Mobile, Web & Branch Application Improvements
UI/UX Redesign & Member Enablement
Acceleration of Onboarding, Loan Provisioning & Other Services
Personalized Customer/Member Digital Products & Services
Product, Service & Market Innovation

Technology, Security, Risk and Fraud

Accelerated App Development, Deployments & Integrations
Emerging Technology Implementation, including AI/ML and RPA
Improved Security for Identity & Access management
Data Protection, Compliance, Loss Prevention & Response Plans
Ongoing Cybersecurity, Risk & Fraud Monitoring
New Digital Threats Awareness, Recovery & Resilience

BANKS & CREDIT UNIONS

DIGITAL BANKING

CREDIT UNIONS